Privacy Policy
A legal disclaimer
This website is owned and operated by SCB Fish Ltd, registered in England and Wales.
We are committed to protecting your personal information and ensuring your privacy is respected in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree that SCB Fish Ltd may collect and process limited personal information in order to provide products and services.
Your data is used strictly for processing orders, handling customer enquiries, and improving our service.
We only share necessary information with Matthew Stevens & Son Ltd, our trusted local supplier who packs and delivers all fish orders. SCB Fish Ltd does not sell or share personal data with any third parties for marketing or unrelated purposes.
Although we take all reasonable security measures to protect your data, we cannot guarantee complete security of information transmitted online and accept no liability for breaches beyond our control.
Privacy Policy
When you place an order, contact us, or fill in a form on our website, we collect basic details such as your name, email, address, and telephone number. This information allows us to:
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Process your order and arrange delivery through Matthew Stevens & Son Ltd
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Communicate with you about your order, delivery times, or customer support issues
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Improve our products and website services
Payments made through our website are processed securely via third-party payment providers. SCB Fish Ltd does not store or have access to your full payment details.
We retain customer information only for as long as necessary to fulfil orders and meet legal or tax obligations. After that, your information is securely deleted or anonymised.
If you contact us by email or form submission, your message will be stored securely within our system and not shared outside our business and delivery partners.