Shipping Policy
Local Cornwall orders are delivered through our Cornwall delivery service. Other eligible orders are carefully packed and sent using our delivery partner. All fish is vacuum-packed for freshness.
SCB Fish Ltd supplies fresh Cornish fish and seafood prepared and packed by Matthew Stevens & Son Ltd in St Ives, Cornwall. We offer free local delivery within our Cornwall delivery area and courier delivery to eligible addresses in England and Wales.
Processing & Dispatch
Orders are usually prepared and packed as soon as possible after the fish is landed. Dispatch days vary depending on catch availability and location. Once your order is confirmed, we’ll contact you with your scheduled delivery day.
Delivery
Local Cornwall orders are delivered through our Cornwall delivery service. Other eligible orders are carefully packed and sent using our delivery partner. All fish is vacuum-packed for freshness.
Coverage
Free local delivery is available within our Cornwall delivery area. Delivery to eligible addresses in England and Wales costs £15 and is free on orders over £165. We do not currently deliver to Scotland, Northern Ireland, the Republic of Ireland or addresses outside the supported area shown at checkout.
Packaging & Sustainability
We use practical recyclable packaging where possible. Packaging may differ depending on the delivery method and order requirements. Fresh products are vacuum-packed and carefully prepared for their journey.
Food Safety Compliance
Someone must be available to receive the order. Refrigerate products promptly after delivery and follow any storage or use-by information supplied. If a parcel is delayed, damaged, leaking or arrives at an unsuitable temperature, do not consume the product and contact hello@scbfish.co.uk immediately with your order number and photographs.